How products and services are being delivered to customers is going through frame-breaking change, shared Enjoy CEO Ron Johnson. The capabilities of new channels to deliver great experiences through service and information is turning traditional retail on its head. "The existing incumbent retailers just can't compete going forward." During his visit to The Industrialist's Dilemma class on January 14, 2016, Ron discussed reinventing the retail experience with Lecturers Robert Siegel and A
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