Our approach to conflict is not a fixed part of our character, it is learned behavour that we can change. Dana Caspersen, conflict specialist, award-winning performer and author of "Changing the Conversation: The 17 Principles of Conflict Resolution" offers two simple, transformative actions that we can choose, which can fundamentally change the conflict conversations in our lives.
Dana Caspersen is an award-winning performing artist and conflict specialist. She has been a primary collaborator
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