Negotiations can be difficult. As salespeople we want to please the customer, but at this stage of the sale we may need to play 'hard-ball'. How far can you push? Is Win Win realistic?
You can read the full transcript and more sales skills videos at:
http://www.lammore.com/courses/sales-training/sales-skills-videos/ssp/getting-to-yes/
آی-ویدئو