Anna gets feedback from Paul today. Following her successful Imperial Lemon presentation, Anna thinks she's going to get some good feedback from the boss.
But rather than being congratulated, she's in trouble because of her poor telephone manner.
However, help is at hand, and from an unexpected person...
For more English at Work and other great content:: http://www.bbc.co.uk/learningenglish/english/features/english-at-work
TRANSCRIPT
Narrator: Hello. We're back at Tip Top Trading. Anna is
آی-ویدئو