This short video demonstrates how to group records and do a Directory mail merge in MS Word. You must TYPE in the field codes.
CTRL + F9 will insert the braces. I figured this out from Microsoft's support kb/294686. It works in all versions on MS Word.
Here is my YouTube video where I type in the field codes. It is
https://www.youtube.com/watch?v=DtPApM1Fv3k
It does works. You just have to type in the field codes correctly.
آی-ویدئو